Visitors information

At Newcastle Private Hospital we understand the important support that family and friends provide to patients during a period of hospitalisation.

We aim to provide services which ensure that everyone who visits our hospital feels welcome and has access to facilities which make their visit pleasant and comfortable.

Any of the hospital staff will be happy to assist you with any further information that you may require on the local services available.

There is also a Patient Information Directory in each patient’s bedside table.

There are a variety of accommodation options available in close proximity to the Hospital and our reception staff will be happy to assist you in any way possible.

There are three recommendations based on proximity to the hospital and other services:

Best Western Blackbutt Inn

80 Orchardtown Road

New Lambton

Ph: 02 4957 3453

Travelodge Newcastle

12 Steel Street


Ph: 02 4926 3777

Executive Inn at West Leagues Club

10 Rugby Road

New Lambton

Ph: 02 4935 1100

For your convenience there is a Hudson's coffee located in the Kingston Building. You will also have access to a retail pharmacy.

Car parking

There are a variety of parking options available for visitors to Newcastle Private Hospital.

There is limited undercover parking in the Kingston Building, dedicated oncology parking, drop off parking, 10 minute parking as well as outdoor parking at the back of Croudace Building.


The nearest airport is Newcastle Airport at Williamtown.

Visiting hours and arrangements at Newcastle Private Hospital have changed during the coronavirus pandemic to help protect our patients, staff and the community from COVID-19.

Visit Latest COVID-19 case locations and alerts in NSW - COVID-19 (Coronavirus) for the latest COVID-19 case locations and alerts in NSW.

On most wards, two visitors per patient are allowed at a time. To comply with physical distancing requirements, the total number of visitors in a shared four-bed patient room remains limited to four. Children can visit our facilities if they are well, and must be supervised at all times by a parent or guardian if they are under 16 years of age.

Visitors will not be able to enter the hospital if they:

  • Have had contact with someone who has tested positive for COVID-19 in the last 14 days or been asked to self-isolate by a health professional
  • Been to any of the locations or travelled on nominated public transport routes, during the time and date indicated by NSW Health ( See above link for more information).
  • Have any of these symptoms – fever, cough, shortness of breath, chills, body aches, sore or scratchy throat, headache, runny nose, muscle pain, vomiting, nausea, diarrhoea, or loss of smell or taste
  • Have a temperature more than 37.5oC

Visiting times will be: Monday - Sunday

Maternity Ward
Siblings of newborn allowed and one other visitor
Birthing Suite: Two support people (inclusive of partner) during labour and birth

Postnatal Ward
(in line with the general hospital Partners are welcome to stay in the postnatal unit for the duration of the admission Siblings of newborn are welcome.

Grandparents are welcome during these times, however a maximum of two grandparents at the one time.

An additional visitor, other than partner may visit when grandparents are not in attendance

Special Care Nursery
Parents only


Level 2 Surgical Wards (North I South)

Level 1 Surgical Wards


Intensive Care

Coronary Care

Of course, in special circumstances, allowances can be made to visit outside of these hours however this will require the approval of the Nurse Unit Manager. Front Reception to notify NUM/Nurse in Charge or AHNM of any patient queries

New COVID screening protocol

Effective Thursday 18th March 2021, all staff, visitors and contractors to our site will be required to sign in using the Service NSW QR code on entry to our site, but will no longer be asked screening questions nor be required to undergo temperature checking on arrival.

To support this change additional QR code posters will be available throughout our facilities, in addition to signage at our entrances requesting people not enter if they are unwell or meet certain criteria.

Hand sanitiser will be freely available on entry and throughout our facilities and strict social distancing practices will continue to be enforced.

Please note this protocol will continue to be assessed and adjusted as required. Pre-admission screening protocols for patients will remain in place.

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