Visitors information

[Last updated 15 March, 2022]


From 15/03/2022, visitor restrictions have eased at Newcastle Private Hospital. We are happy to welcome back visitors between the hours of 3pm and 8pm.

Visitor guidelines

With a gradual decrease in COVID-19 cases and hospitalisations, and strong community support of the state-wide vaccination program, we have eased visitor restrictions.

From today, two visitors per patient per day are allowed. These two visitors may attend the facility together and will not be restricted by time. However, visitors must:

  • Wear a surgical mask correctly on entry at the facility, and for the duration of the visit.
  • To comply with physical distancing requirements, a limit of four visitors can be in a shared patient room at any given time
  • Follow infection control advice from staff
  • Have no symptoms of COVID-19
  • Not be a close contact or a confirmed COVID-19 case or awaiting COVID-19 results
  • Visitors must take reasonable precautions to ensure the safety of their loved ones, other patients, staff and themselves
  • Children under 12years old aren't allowed to visit

In high risk settings such as oncology, palliative care and intensive care, alternate visitor guidelines may apply. Visitors are encouraged to speak to the patient’s treating team to apply for an exemption on compassionate grounds if required. Special considerations continue to remain in place for patients who are approaching the end of their life. Individual risk assessments and exemptions are still possible for those that require this care.

Similarly, if a patient is COVID-19 positive, visitors will need to be clinically assessed and some restrictions will apply.

Last updated 2 December, 2021

We are pleased to advise that effective immediately we will be increasing the number of visitors per patient from one to two visitors per day provided they are fully vaccinated (ie have had two doses of a TGA-approved COVID-19 vaccine).

Visitors must:

  • Show evidence of their vaccination status to staff before entry.
  • Check in at the Nurses Station at the ward they are visiting.
  • Wear a surgical mask upon entry and for the entire time of their visit.
  • Scan and register with the Service NSW QR code on display before entry.

Visitors who have a valid medical exemption or are not fully vaccinated must contact the hospital for approval prior to visiting.

In areas with patients at higher risk or receiving higher levels of care, there may be additional restrictions and precautions:

  • Expectant mothers can have one fully vaccinated support person who has returned a negative COVID-19 test 72 hours before arriving at the hospital.
  • End-of-life visitors will be limited to the extent necessary to minimise risk and are reviewed on a case by case basis by DON or delegate.
  • Patients attending consulting suites and third party providers (i.e. imaging) who have a valid medical exemption or are not fully vaccinated must contact their service providers for approval prior to visiting.
    • Have been to areas with recent local transmission of COVID-19 in NSW and any interstate affected areas in the last 14 days.
    • Have any clinical symptoms of COVID-19.
    • Are a close contact of a person with confirmed COVID-19.
    • Are currently in quarantine or home isolation.
    • Live in a household with a person who is currently in quarantine or isolation.
    • Are waiting for a COVID-19 test result.

We will be refusing entry to any visitors who:

  • Have been to areas with recent local transmission of COVID-19 in NSW and any interstate affected areas in the last 14 days.
  • Have any clinical symptoms of COVID-19.
  • Are a close contact of a person with confirmed COVID-19.
  • Are currently in quarantine or home isolation.
  • Live in a household with a person who is currently in quarantine or isolation.
  • Are waiting for a COVID-19 test result.

We thank you for your cooperation and patience at this time. Please call the hospital ahead of your visit if you have any further questions.

There are a variety of accommodation options available in close proximity to the Hospital and our reception staff will be happy to assist you in any way possible.

There are three recommendations based on proximity to the hospital and other services:

Best Western Blackbutt Inn

80 Orchardtown Road

New Lambton

Ph: 02 4957 3453

Travelodge Newcastle

12 Steel Street

Newcastle

Ph: 02 4926 3777


Executive Inn at West Leagues Club

10 Rugby Road

New Lambton

Ph: 02 4935 1100

For your convenience there is a Hudson's coffee located in the Kingston Building. You will also have access to a retail pharmacy.

Car parking

There are a variety of parking options available for visitors to Newcastle Private Hospital.

There is limited undercover parking in the Kingston Building, dedicated oncology parking, drop off parking, 10 minute parking as well as outdoor parking at the back of Croudace Building.


Airport

The nearest airport is Newcastle Airport at Williamtown.

Our Assistance

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